Refund Policy
WHEN WILL I RECEIVE A REFUND?
Refunds may be issued in the following situations:
-
Canceled orders
that are approved within the allowed cancellation window -
Eligible returns
that meet our return requirements and are approved after inspection -
Damaged or broken items
reported to us according to our return and claim guidelines
Each case will be reviewed by our support team to confirm eligibility before the refund is processed.
REFUND PROCESSING TIME
Once your refund request has been approved, the refund will be processed within 5 business days.
Refunds will be issued through the original payment method used for the purchase whenever possible.
Please note that depending on your bank, payment provider, or PayPal processing time, it may take additional time for the refunded amount to appear in your account.
HAVEN'T RECEIVED YOUR REFUND?
If you have not received your refund within 10 business days after it has been approved, please contact us for assistance. Our team will help review the situation and provide support.
CONTACT US
If you have any questions regarding refunds, please contact us.
Email: support@minalyn.com
Support time: Mon – Fri, 9:00 AM – 6:00 PM (EST)
Thank you!